Delivery & Shipping Policy

Thank you for shopping with Perfoy. We aim to provide fast, reliable, and affordable delivery on all orders. Please review our policy below to understand how we process and ship your purchases.

Order Processing

Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed the next business day.
You will receive an email confirmation once your order has been shipped.

Shipping Within the United States

We ship nationwide across the continental U.S., Alaska, and Hawaii.
Orders are shipped via trusted carriers such as USPS, UPS, or FedEx, depending on your location and selected shipping method.
Standard delivery time is 3–7 business days after dispatch.
Expedited shipping options (2-Day or Overnight) are available at checkout for an additional charge.

Shipping Rates

Shipping costs are calculated at checkout based on your location, the weight, and dimensions of the products.
Occasionally, we offer free shipping promotions on specific products or order values. Any free shipping offer will be displayed on the product page or during checkout.

Order Tracking

Once your order is shipped, you will receive an email with your tracking number and a link to track your package in real time.
Please allow up to 24 hours for tracking information to update after you receive the tracking email.

International Shipping

At this time, Perfoy ships only within the United States.
We do not currently offer international shipping outside the U.S.

Delivery Delays

While we do our best to meet delivery timelines, delays may occur due to factors beyond our control such as severe weather, carrier issues, or holidays.
Perfoy is not responsible for delays caused by incorrect shipping addresses or missed delivery attempts.

Damaged or Missing Packages

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos of the packaging and items received.
We will investigate and arrange a replacement or refund as appropriate.
If your package is lost in transit, notify us as soon as possible — we’ll work with the carrier to resolve the issue.

Address Accuracy

Please double-check your shipping address during checkout.
Perfoy is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

Returns & Exchanges

For information on returns, exchanges, and refunds, please see our Return Policy.

Contact Us

If you have any questions about shipping or your order status, please contact us:
📧 support@perfoy.com
📞 +1 (516) 216-3006
🏢 1016 Park Lane N, Franklin Square, NY 11003, USA

We appreciate your trust in Perfoy and strive to make every delivery seamless and satisfying.